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Privacy Policy

Effective Date: January 1, 2025

DNR Mobile Auto Repair LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business, including through our website, social media platforms, and any direct communication.

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1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, home or vehicle location (for service), and payment information.

Vehicle Information: Make, model, VIN, registration details, and service history.

Digital Information: IP address, browser type, device information, and how you interact with our website or social media pages.

Communication Records: Messages, phone calls, service inquiries, or other contact with our business.

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2. How We Use Your Information

We use your information to:

Schedule and perform mobile auto repair and locksmith services.

Contact you about your appointment, quote, or service status.

Send you service reminders, updates, or promotional offers (you may opt out at any time).

Improve our services and customer support.

Maintain internal records and comply with legal obligations.

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3. How We Share Your Information

We do not sell your information to third parties. We may share limited information with:

Trusted service providers (e.g., payment processors or parts suppliers) only as needed.

Law enforcement or government agencies if legally required.

Social media or marketing platforms, strictly for promoting our services (with limited, non-sensitive information).

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4. Data Security

We take appropriate technical and organizational measures to protect your personal data from loss, theft, or unauthorized access. While no system is 100% secure, we are committed to safeguarding your information responsibly.

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5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and gather analytics. You can adjust cookie preferences in your browser settings.

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6. Your Rights and Choices

You may request to view, update, or delete your personal data.

You can opt out of receiving marketing messages at any time by contacting us or clicking the unsubscribe link (if applicable).

California residents and other regions may have specific rights under applicable privacy laws.

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7. Third-Party Links

Our website or social media may include links to third-party websites (e.g., YouTube, parts suppliers). We are not responsible for their privacy practices—please review their policies separately.

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8. Updates to This Policy

We may update this policy from time to time. The most current version will always be posted on our website with the effective date.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: